Help us improve Answers HQ! Take Survey No, Thanks

TW battle never happened

by tcmitchell21
Reply

Original Post

TW battle never happened

★★★★ Novice

Started a TW battle and received the attached message and never got to attack.Screenshot_20190423-164330.png

Message 1 of 2 (122 Views)

Re: TW battle never happened

[ Edited ]
Community Manager

Hi @tcmitchell21, there were some posts in the Bug report section that reported crashes in a few games modes around this time too e.g.: https://answers.ea.com/t5/Bug-Reports/TW-is-back-and-app-crashes-are-back/m-p/7780297#M25165. EA_HighCommand has replied in that thread and noted that they are aware that the game is crashing more often for certain devices and are working on a solution. Can you check out the thread linked above? Please hit the 'Me too' button in that thead if you have an older device/iPhone.

____________________________________________________________

*Accept as Solution button - If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Message 2 of 2 (82 Views)

GET SUPPORT AS YOU PLAY

Find and tap Contact Support in-game under Settings, or contact us on EA Help.

Contact EA Help

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help