Help us improve Answers HQ! Take Survey No, Thanks

Re: TW battle never happened

by EA_Lanna
Reply

Original Post

TW battle never happened

★★★★ Novice

Started a TW battle and received the attached message and never got to attack.Screenshot_20190423-164330.png

Message 1 of 2 (134 Views)
Highlighted

Re: TW battle never happened

[ Edited ]
Community Manager

Hi @tcmitchell21, there were some posts in the Bug report section that reported crashes in a few games modes around this time too e.g.: https://answers.ea.com/t5/Bug-Reports/TW-is-back-and-app-crashes-are-back/m-p/7780297#M25165. EA_HighCommand has replied in that thread and noted that they are aware that the game is crashing more often for certain devices and are working on a solution. Can you check out the thread linked above? Please hit the 'Me too' button in that thead if you have an older device/iPhone.

____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Message 2 of 2 (94 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help