May 2020 - last edited May 2020 by proxos666
Swtor crashes frequently. Sometimes in game sometimes during the loading screen after character selection. Have been through what seems like most of the fixes listed. Here is my dxdiag and the crash info.
:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-05-22T20:15:26.806625900Z" />
<EventRecordID>6003</EventRecordID>
<Channel>Application</Channel>
<Computer>Argos</Computer>
<Security />
</System>
<EventData>
<Data>swtor.exe</Data>
<Data>1.0.0.0</Data>
<Data>5ea36e96</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>60007039</Data>
<Data>a9c</Data>
<Data>01d630758bf8cdcd</Data>
<Data>C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor\RetailClient\swtor.exe</Data>
<Data>unknown</Data>
<Data>d96308c1-59b7-459f-b8f1-41759b23a0e1</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Faulting application name: swtor.exe, version: 1.0.0.0, time stamp: 0x5ea36e96
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x60007039
Faulting process id: 0xa9c
Faulting application start time: 0x01d630758bf8cdcd
Faulting application path: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor\RetailClient\swtor.exe
Faulting module path: unknown
Report Id: d96308c1-59b7-459f-b8f1-41759b23a0e1
Faulting package full name:
Faulting package-relative application ID:
May 2020
Further Info. I played yesterday for about 6 hours and it ran great. It had been crashing before that but I did a reinstall and it was good for a while. Today I try to log on again and it's crashing again. I am currently running a clean startup and is still crashing. Most of the time it crashes around 75% loading on the loading screen after I have chosen my character. Any help would be greatly appreciated.
May 2020
there is nothing indicative of why in the dxdiag apart from swtor is crashing at this point
I would use DDU remove all trace of that hot fix driver 445.98 and install a video driver version a few version before 445.87 given the crash issues they have with these drivers
some suggest 440.97 has helped stop other games crashing, so worth a try
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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May 2020
I have now cleaned everything using DDU installed the 440.97 drivers. I thought it might have worked as I got back into game for a short bit but then crashed again.
Faulting application name: swtor.exe, version: 1.0.0.0, time stamp: 0x5ea36e96
Faulting module name: swtor.exe, version: 1.0.0.0, time stamp: 0x5ea36e96
Exception code: 0xc0000005
Fault offset: 0x007cfac0
Faulting process id: 0x216c
Faulting application start time: 0x01d6309dbb0cc379
Faulting application path: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor\RetailClient\swtor.exe
Faulting module path: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor\RetailClient\swtor.exe
Report Id: f987fee6-129d-43a8-a958-7f19dbfe5ee0
Faulting package full name:
Faulting package-relative application ID:
exact same event.
May 2020
Checked temps ?
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
May 2020
yeah both the cpu and gpu are staying within 30-45 degrees.
May 2020
anymore ideas anyone?
June 2020
Still having this issue EA, any response at all?
June 2020
Given the crash reports , maybe best to isolate as much as possible if something is conflicting
If you do a install as non streaming per https://answers.ea.com/t5/Troubleshooting-Guides-Info/Guide-How-to-Switch-to-Non-Streaming-Launcher/...
this removes bitraider always running, then you can go to a full clean boot per https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows
see if that has any effect
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
June 2020
So I've done as you have suggested. Though before that I used CCleaner to check my registry and it found several errors. I disabled bit raider and am now running a clean boot. However I'm still crashing with the same error. I played almost all day yesterday without a problem. I go back to log on last night and it's back. This was after a clean install after the registry cleaning. I do notice that frequently when I am on the character select screen and go to preferences and check my graphics settings the refresh rate seems to default to 75 in windowed mode. I can change it back to 60 by going back to fullscreen(windowed). Not sure if this would cause issues.