June 2022
I’ve purchased The sweet treat pro ticket which costs £8.99, it took the money straight away from my bank but said into the game the transaction was cancelled and that it took no money. The purchase is the App Store said pending for quite a few hours after that it states I’ve purchased the sweet treat pro ticket but I’ve not received the purchase in the app
June 2022
Hi there @_BunnyyBlossom_
Is this transaction still showing as pending on your transaction history, or is it showing as completed or cancelled now?
June 2022
June 2022
If this happens again, you'll want to submit an in-game ticket following these steps so the live support team can review your account with you and investigate why you've not received that content.