Re: Suddenly Started Crashing 9/12/19

by The3rdLetter
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Original Post

Accepted Solution

Suddenly Started Crashing 9/12/19

[ Edited ]
★ Apprentice

I'm playing casually in weired woods with 2 friends and for the last 10 minutes the game has just been crashing for me.. I logged back on and while waiting for them to join it's done it again. Is anybody else experiencing this right now or is it me? Trying to determine if this is me or the servers

 

EDIT: It's mainly happening at the end of every team vanquish match.. the text saying the team that won appears and then it crashes.

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Accepted Solution

Re: Suddenly Started Crashing 9/12/19

Hero (Retired)

Hey @The3rdLetter

 

Thanks for the heads up.

 

Are you able to try any of these steps?

 

1. Turn off the Origin in-game Overlay in the Origin Launcher and the Game Properties in your Library

 

2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

3. Run Origin and Plants vs Zombies as Administrator

 

4. Uninstall/Reinstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

5. Update GPU Drivers: https://www.nvidia.com/download/driverResults.aspx/151275/en-us

 

6. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

Let us know if you're still experiencing issues.

 

Thanks Standard smile

 

- iluminate

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Re: Suddenly Started Crashing 9/12/19

Hero (Retired)

Hey @The3rdLetter,

 

I haven't been experiencing any issues lately.

 

Are you playing on PC?

 

Thanks Standard smile

 

- iluminate

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Message 2 of 4 (237 Views)

Re: Suddenly Started Crashing 9/12/19

★ Apprentice
@iluminatethesky Yes I am playing on PC. It's just happened again... This is all happening suddenly as before today I was able to play nonstop without any crashes.
Message 3 of 4 (223 Views)

Re: Suddenly Started Crashing 9/12/19

Hero (Retired)

Hey @The3rdLetter

 

Thanks for the heads up.

 

Are you able to try any of these steps?

 

1. Turn off the Origin in-game Overlay in the Origin Launcher and the Game Properties in your Library

 

2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

3. Run Origin and Plants vs Zombies as Administrator

 

4. Uninstall/Reinstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

5. Update GPU Drivers: https://www.nvidia.com/download/driverResults.aspx/151275/en-us

 

6. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

Let us know if you're still experiencing issues.

 

Thanks Standard smile

 

- iluminate

__________________________________________________________________
Message 4 of 4 (220 Views)