June 2020
Morning,
I have tried on 4 different occasions to upgrade my subscriptions but I am getting a message that was an error and it couldn't process my request. I have tried 2 different debt cards and I just tried to use Paypal. Paypal is showing it was sent but I still got that error and my account still reflects to I am a preferred member and not subscriber. Any help would be greatly appreciated.
Thank you,
Jomaxal
Solved! Go to Solution.
June 2020
Support are refunding the 4 purchases made whilst the account was disabled.
They said the account is ok now so you should be able to buy and get the subscription now
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
June 2020
Support are refunding the 4 purchases made whilst the account was disabled.
They said the account is ok now so you should be able to buy and get the subscription now
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
June 2020
Im having the same problem tried my card it said error tried paypal it said error also but still took the money out of my account username for swtor is jbirda
June 2020
You have another EA/Orign account that has the Persona darthjbirda that EA account needs a password reset to restore purchasing on the swtor account
in regards to money taken can you email support@swtor.com so they can look at that for you and refund if needed.
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here