Subscription code problem

[Thomasbee]

Hi,

Purchased 60 day sub via Origin, received email with code but unable to enter code on my SWTOR page, reports "unavailable at this time".

IGN: Thomasbee

[proxos666 · Accepted solution]

@Thomasbee 

Give swtor support a call when the lines open , they should be able to assist you getting back into that account

https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help/td-p/4806237/jump-to/first-u...

[proxos666]

@Thomasbee 

You will need to login on the EA / Origin account that has the persona tjburne and it uses a different hotmail email then what is used on your swtor account. once that EA account has had a password reset purchasing and codes should be enabled on that swtor account again.

[Thomasbee]

Hi,

Sorry but I cannot for the life of me remember the details of that account.

[proxos666 · Accepted solution]

@Thomasbee 

Give swtor support a call when the lines open , they should be able to assist you getting back into that account

https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help/td-p/4806237/jump-to/first-u...

[Thomasbee]

Cheers pal, support were very helpful and spot on. all well now. Thanks for the help.