Subscription Suddenly Cancelled

by FeelTheFerns2017
Reply

Original Post

Subscription Suddenly Cancelled

★★★ Newbie

Hello, I bought a 30-day subscription a few days ago and was subscribed and everything. Now it says I am not a subscriber even though the credit card has money on it and it wasn't even time for it to be renewed

 


Anyone know why this is? 

Message 1 of 3 (321 Views)

Re: Subscription Suddenly Cancelled

★ Guide

Acccount questions like these are done on the phone to the Bioware customer service people, they can help you figure out what is wrong.

Message 2 of 3 (306 Views)

Re: Subscription Suddenly Cancelled

@FeelTheFerns2017

 

When you login on the account at www.swtor.com does it still say subscriber ? double check that is the username on the launcher 

 

If need give CS a call as mentioned by hoverael , numbers are at this link

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 3 of 3 (298 Views)