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Re: Subscription Suddenly Cancelled

by proxos666

Original Post


Subscription Suddenly Cancelled

★★ Newbie

Hello, I bought a 30-day subscription a few days ago and was subscribed and everything. Now it says I am not a subscriber even though the credit card has money on it and it wasn't even time for it to be renewed


Anyone know why this is? 

Message 1 of 3 (94 Views)

Re: Subscription Suddenly Cancelled

★★★★★ Apprentice

Acccount questions like these are done on the phone to the Bioware customer service people, they can help you figure out what is wrong.

Message 2 of 3 (79 Views)

Re: Subscription Suddenly Cancelled



When you login on the account at does it still say subscriber ? double check that is the username on the launcher 


If need give CS a call as mentioned by hoverael , numbers are at this link


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Message 3 of 3 (71 Views)