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Re: Subscription Suddenly Cancelled

by proxos666
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Subscription Suddenly Cancelled

★★ Newbie

Hello, I bought a 30-day subscription a few days ago and was subscribed and everything. Now it says I am not a subscriber even though the credit card has money on it and it wasn't even time for it to be renewed

 


Anyone know why this is? 

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Re: Subscription Suddenly Cancelled

★★★★★ Apprentice

Acccount questions like these are done on the phone to the Bioware customer service people, they can help you figure out what is wrong.

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Re: Subscription Suddenly Cancelled

@FeelTheFerns2017

 

When you login on the account at www.swtor.com does it still say subscriber ? double check that is the username on the launcher 

 

If need give CS a call as mentioned by hoverael , numbers are at this link

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