Subscription Issues - 2020

[burakm23]

@proxos666 im gratefull for your help ^^ im sub now

[proxos666]

@burakm23 

Ok that is Good News , for your awareness your account isnt fixed but this will help keep you going for a while
hopefully swtor will provide an update by email, but feel free to reach out if not resolved moving forward if needed

May The Force Be With You

[iskadar93]

@proxos666 I have written them three days ago.

[spinny327]

Thank you

[Ipswichmadein90]

@proxos666Hello there. I have the same issue. Just bought a 30 days time subscription, did that before my 7 days subscription from a refferal went off and my account is now set as preferead. I really don't understand why. I want to point the fact that i removed my subcription plan after paying for the 30 days cuz i used my friend's plan. My display name is Sayelmir. Ty a lot and stay safe in this dangerous times...

[proxos666]

@Ipswichmadein90 

CS cannot see a paid subscription, if you haven't actually been charged on your payment method, just repurchase the sub and you should be fine.

[Boraess]

Hi, I bought a SWTOR subscription but it did not arrive in game. What should I do? Thanks in advance.

[Emperor_Twit]

Just bought a subscription for 60 days and nothing happened. It tells me I have 59 days left when I go to subscriptions but nothing when I go in game. The purchase went through and everything and it still says I'm preferred status. I don't know what to do at the moment because CS is unavailable due to this coronavirus and I'm pretty much stuck losing $30 for nothing in return. I'm just trying to find a solution. If I need to refund my money back then I will and try again, I just want my darn subscription.

[Staxxow]

Hi, same as others players it seems, bought 2 months sub 3 hours ago 

but i still appear in game as prefered, tried to log out from everything but this doesnt work

I should send an e mail to support i guess ?

[zelorahibiki]

I have been having this issue since today that i bought sub and on the site shows that i am subscribed on my account but in game still shows preffered status.