Subscription Issues - 2020

[abc6fhbLR638ce]

@proxos666 

Not sure why it finally worked to use a different browser this time, but it finally did. Thank you. Does that mean it will go back to working correctly on any browser I use?

VDKrantzII, Luthyyr

[proxos666]

@abc6fhbLR638ce 

yes just means the other browser has it cached locally so clearing the cache on that browser will do too

[Awesomemoney55]

what does flag with CS mean? @proxos666 

[proxos666]

@Awesomemoney55 

Have asked swtor customer support for feedback with your account and what needs to happen to get it sorted

[Awesomemoney55]

Thank you so much! plz keep in touch. @proxos666 

[Shaddar86]

Hello.

I am having a strange issue buying the one time subscription, using Paypal. Yesterday i tried to buy it but at the end i received a red message saying that an error occurred and the purchase didnt't go well. I didn't copy paste the message (my bad) but it had "{0}" at the end. I tried two more times, getting always the same message. To my surprise, I received three email notifications from Paypal that the three transactions went well. I checked my account today, but I am still on preferred status. Looking in "Show your payment history" from "Subscription" page, this is what i get

2020/05/19 7:13 PM		CLOSED	-	-		1004546044141
2020/05/19 1:30 PM		CLOSED	-	-		1004544444141
2020/05/19 1:27 PM		CLOSED	-	-		1004543644141

So it does look like that the subscription has been payed but game time was not added to my account. How can i solve this?

My username is "ArthasReaver" on SWTOR portal

[Llandes1]

I'm experiencing this issue as well, Landes is my SWTOR username.

[EA_Kat]

@LegitxJoker it appears your Ea account has some issues. Please contact EA Help and I am sure they can help you out. 

~Kat

[EA_Kat]

@Awesomemoney55 you create a linked Ea Account when you sign up for SWTOR. this is an automated process. I sent you a pm, on what is going on with your account. 

~Kat

[THEN1NJA17]

I also was having this issue and i contacted swtor support, but have not received any answer back, i bought the one time sub, and was billed, yet no game time was added.

Username is Elesarthejust