Re: Subscription Issues - 2020

by proxos666
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Original Post

Re: Subscription Issues - 2020

@AeginaFreeG 

 

Swtor CS advise you have another EA/origin account that has the persona ramakin1  and it uses a yahoo.gr email address , that account requires a password reset , once that is done swtor purchasing will work again

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Re: Subscription Issues - 2020

@Dzeroo 

 

Swtor CS advise your subbed ok now, any further issues ?

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SWTOR Forum Username = OwenBrooks
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Re: Subscription Issues - 2020

@tardingensswtor 

 

Swtor CS advise your subbed ok now, any further issues ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
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Message 833 of 2,076 (889 Views)

Re: Subscription Issues - 2020

★★★ Newbie

@proxos666 

 

thank you, i know that im subed, i tryed to buy a second sub and that one worked, and it kind of confused me that both subs where in my billing info but only one was activated.

Message 834 of 2,076 (867 Views)
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Re: Subscription Issues - 2020

@NoWaY023 

 

Least you know swtor have placed that other purchase into the refund queue if it closes on there system

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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SWTOR FAN Community Website Click Here

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Re: Subscription Issues - 2020

@Etmere 

 

Swtor CS advise that yo uhave another EA/Origin account that uses the personna biscuit1996 with a hotmail address, that account is presently banned

 

try raising a ticket using https://help.ea.com/en/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banne...

 

once that account is good swtor purchasing will work again

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 836 of 2,076 (847 Views)

Re: Subscription Issues - 2020

★★★ Newbie
@proxos666 Im having the same issues. Changed my origin email to a different gmail. Reset all my passwords for origin/ea and swtor.


Swtor username is Ascic
Message 837 of 2,076 (754 Views)
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Re: Subscription Issues - 2020

@AScic1 

 

Have listed it with swtor CS for feedback, it may be tuesday before have something, there is a bank holiday in galway so CS may not be online today 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 838 of 2,076 (739 Views)

Re: Subscription Issues - 2020

[ Edited ]
★★ Novice

Been trying to subscribe over the past 3 days and no luck.  Tried multiple browsers and computers all while Dev posts are saying the issue is resolved.

 

I verified my credit card and they did not charge it.  System just stopped my active sub at the renewal date.

 

SWTOR Name: Lord_Huxley

 

EDIT: I have tried to reset my EA account (new one to post here) but I have the feeling it is setup with an older email address that I no longer have access to.

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Re: Subscription Issues - 2020

★★ Novice
@proxos666 Username = Drahnon

Used friends of swtor after 60 days inactive time, 7 days of premium time didnt awarded for me, stuck as preferred player.
Message 840 of 2,076 (644 Views)
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