July 2019
Thanks,
I took your advice and this is what i get
The EA Billing and Management services cannot be accessed at this time. Please try again later.
July 2019
Wish there was more advice to give , at present the advice is to still wait while this is being sorted.
This is applies for everyone in this thread at present that gets the The EA Billing and Management services on the code redemption page or the cannot be accessed at this time message or the maintenance too busy error on the subscription page.
This thread will be updated if any further updates are available.
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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July 2019 - last edited July 2019
Your case is different so hopefully EA support was able to get you sorted
If anyone else finds they cant login on their EA accounts then you will need to approach EA support, if anyone is unsure they can get Swtor CS check if this is what you need to do.
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
July 2019
I have had several lengthy conversations with Swtor customer support and it appears that the problems people are having with Subscription,Cartel Coin purchases is something unable to me worked around my older methods. Using different browser,clearing cookies and cache, waiting for a 24hr period with regard to payment failures,ensuring no VPN being used etc etc etc.
They told me a specialist team is working on it so hope there is a fix. After 8 years of being subbed I would sooner not play as preferred status with the restrictions. The bad news is that I have been contacted, and have had many conversations with people, who are facing the same problems as at least 100 or so players.
July 2019
I have been trying to change the CC for the recurring sub for about a week and getting "the error, try again later" and now my sub has run out so I can't even post on the SWTOR forums.
It is infuriating that this type of bug keeps reoccurring after so many years.
You would expect for them to be on top of bugs that effect them getting money.
July 2019
@Rick17126 Yeah same I here am still waiting on Swtor team to get back to me as they said as soon as they know what's going on they will email me. When I here from them I will post here.
This has been a reoccurring problem for over 6 years but it's the first time I have dealt with it myself.
July 2019
Finally able to Re Subscribe after two weeks and now I am waiting for my Subscription to activate. Not sure what is going on with this game anymore it may be time to put down my Lightsabers and blasters.
July 2019
Allow me to get this straight!
You could subscribe?
I still have the maintance issue on sub page, and cant enter my code to use my 60 day sub since the EA billing is still blocking it.
Did they fix it for you now? Since you seem to be the one who got acsess to it.
July 2019
@ariagmail Yes I was able to Subscribe without the maintenance popup or Ea billing unavailable etc etc.
But am still waiting for my Sub to activate.
I paid with PayPal so that may take longer and it's been nearly 11 hours so far.
Mind you I called Swtor Customer Support 3 times before anything changed in the last two weeks and spoke to EA five or six times.
Swtor were meant to email me when the problem was fixed but never did.
July 2019
Sweet, would like some info, what did you say to the swtor customer support?
2nd how did you contact/reach EA?