FIX THE 00238 STUDIO ERROR

[EA_David]

Can I check what platform players are playing on?

If you're on console, can you ensure you're using the correct EA account?

If you log in with the EA account you used on the app here, you'll see connected console accounts, if none are present, you're likely on the wrong account. 

Can folks also try @Jankie009's steps?

[JesterGTD]

OK 

  my studio start work now . didn't do anything , so they probably fix it .

looks like , if you build some car on you phone you can use in game  but you have to pay 10k

i think that b little less than you b pay to do the same over the  computer .

will check that next time .

All the best guys , 

[Mannym216]

@JesterGTD That’s awesome !! I’ll try mine again today , hopefully they really did fix the bug

[Loinseye]

@EA_David its still not working and I'm on ps4 and my origin account is linked with me email

[Loinseye]

@JesterGTD did you progress in the story any further ?

[Pappa-Jerr69]

I honestly hope it's just a bug and EA will fix it 👍

[TheCp666]

@amkingchar You sir... are the man! Fixed it for me!!

[domta2]

So i playing on ps4 and it wont link everything is put in right

[Clarkiiie95]

I had this issue on my Xbox. I had to quit the game, disconnect my account on the mobile app, then reconnect (making sure it's the same email as xbox account), and then open the game. It worked after that

[HOBLOPOPO]

@JesterGTD This only happens to me when trying to import customizations on Lamborghini’s, other makes work fine for me