Studio error 00238.0

[JesterGTD]

Product: Need for Speed Heat
Platform:PC
Summarize your bug 00238.0
What car were you using? ITS NOT ABOUT A CAR
Was the car your own build or downloaded from the in-game community? Community Build
What was the last event you played?
Was it a day or a night event? Night Event
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? x
What happens when the bug occurs? x
What do you expect to see? x

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Studio wont work , comes error  00238.0

i have install app and connect to my acc but system doesn't recognising that,

[Jankie009 · Accepted solution]

I have a custom version of a car in the app but the game can’t see it Here’s the solution:

Double-check the app and the game are linked to the same EA Account.

Check the car you want to import to the game nfs heat shows in your Favorites in the app studio, that’s where your saved cars go.

Make sure that the car you bought at the dealership (in nfs heat game) is the same make and model as your customized car (in nfs heat studio)

Make sure you’ve switched to your new car at the garage in nfs heat game. The car needs to be active so you can apply your customization to it.

[Firestorm514]

I can’t retrieve my customisations.  I keep getting error code 00238.0. How do I connect my studio app to my nfs heat game??

[Firestorm514]

Edit: I tried resolving the issue but half my wraps got deleted

[TheBongGuard]

How to fix it?

[Mainzer83er]

Hi ich auch bekomme diese Meldung was soll ich jetzt tun 

[odysseyinferno97]

Cant connect nfs heat game on ps4 to the nfs heat app on mobile.

[Jankie009]

But did you manage to fixed or not

[SnakeRac3r57]

@Firestorm514 I am having this exact same problem did you find a solution?

[Firestorm514]

Haven’t found a solution yet

[Jankie009 · Accepted solution]

I have a custom version of a car in the app but the game can’t see it Here’s the solution:

Double-check the app and the game are linked to the same EA Account.

Check the car you want to import to the game nfs heat shows in your Favorites in the app studio, that’s where your saved cars go.

Make sure that the car you bought at the dealership (in nfs heat game) is the same make and model as your customized car (in nfs heat studio)

Make sure you’ve switched to your new car at the garage in nfs heat game. The car needs to be active so you can apply your customization to it.