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Re: Stuck

by proxos666
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Stuck

★★ Novice

This is stupid, I cant reset my password because I dont have the security key fob anymore and I can't remove me security key because I don't remember my password.  Trying to contact anyone through the website just keeps looping and never actually gives me the option to contact anyone.  I cant submit a ticket because I wont sub to a game I cant log into.  No one is answering any e-mails.  I mean seriously why are they not paying people to work from home?  how much money is this company losing, because of all the people stuck at home, who cant log  accounts with this exact same situation.

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Re: Stuck

@Bold001 

 

If you have sent an email to support@swtor.com that is the way per https://answers.ea.com/t5/Technical-Issues/Temporary-changes-to-support-options/td-p/8875833/jump-to...

 

response time is running around 10 days so will need to be patient

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Re: Stuck

★★ Novice

yes 3 times so far since the beginning of April, not working Frown

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Re: Stuck

@Bold001 

 

What is the swtor username can double check , response time I think is around 10 days though

 

maybe use a different email domain 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
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