Help us improve Answers HQ! Take Survey No, Thanks

Stuck on "Loading Cantina"

by chriscro09
Reply

Original Post

Re: Problem loading

★★★★ Novice

Me and my guildmates are also unable to enter the game.

Ally code 733577424.

Platform Android 9, NOX player, etc

Message 70 of 202 (319 Views)

Re: Problem loading

★★★★ Novice

Also stuck on loading screen for the last 2 hours.

My PO will be in 1:09 hours.

 

Ally Code: 924-996-826

Message 71 of 202 (372 Views)

Re: Can't Launch the Game

★★★ Newbie

I updated my game yesterday. Was able to log in and play yesterday. Today my screen freezes as it is “loading cantina.” I am using an iPhone with the iOS 12.1.4 software. I haven’t missed a login since I started playing this game. Please fix today! 

Message 72 of 202 (141 Views)

Re: Problem loading

★★★★★ Newbie

Same. Don’t remember my ally code and I can’t get into the game to check it. 

Message 73 of 202 (372 Views)

Re: Problem loading

★★★ Newbie
I have the exact same problem.
Message 74 of 202 (366 Views)

Can’t launch game after 3/14/19 update.

★★★ Newbie

Using iPhone iOS 12.1.4 and it opens to the “loading cantina” screen then freezes. Haven’t missed a daily login in years. Please fix today, lol!

Message 75 of 202 (126 Views)

Re: Problem loading

★★★★ Newbie

I am also stuck. Rebooted, power cycled, disabled wifi, re-enabled it, relaunched, reloaded, posted a separate message here, and even put my phone on the floor and did a “please work” chant while I danced around it. IT. DOESN’T. WORK. 

Message 76 of 202 (329 Views)

Re: Problem loading

★★★★ Novice

Also stuck at the loading cantina screen. Was able to login just after midnight (AZ Time), but after I woke up this morning, it has been stuck. None of my guild mates are having a problem getting into the game.

 

iPhone 6S

IOS ver 12.1.4

Tried closing all apps: No effect

Tried switching from Cell to WiFI: No effect

Tried doing a forced reboot of the phone: No effect

Deleted and reinstalled the app: No effect

 

Ally Code: 425-564-168

Message 77 of 202 (324 Views)

Re: I'm stuck on the cantina loadout screen

★★★★ Newbie

Same here, stuck on cantina loading screen.  I switched to another game center account and was able to get into the cantina, but my main game center profile for this game does not work.

Message 78 of 202 (324 Views)

Re: Stuck in loading screen SWGOH

★★★★ Novice

Stuck at loading screen as well. 

Message 79 of 202 (315 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help