yes, clearing cache and data was the same "troubleshooting" that was performed yesterday. I have don't this yet again just now and am still stuck ad checking for updates. I was able to get in eventually this morning after about 30 minutes of load time, but it alternates between that and loading so long it says the client needs to restart, which takes another 30 minutes.
July 2019 - last edited July 2019
Hi @Apollos90125 , if the troubleshooting steps haven't helped, you might have a bug on your hands. Please create a bug report here, they help flag potential bugs and ask for more information to hep investigations along.
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Hey there, @Hartreq.
If you already see a bug report for your issue in that forum, feel free to select Me Too in that thread to help pinpoint issues affecting multiple people. Thanks!
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Hi all and sorry to hear that.
Sometimes the loading time can be longer than usual (see the official announcement HERE). If the game won't load at all, try switching from WiFi to cellular and vice versa and make sure you have a strong and stable internet connection.
I tried that on my own, and on two separate calls with Tech Support. This is still an issue, and I'm not alone in that. Please reach out to me with a real effort to resolve this rather than canned answers that are already posted on your forums. Thank you!