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Re: Stuck on loading screen

by EA_Lanna
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Stuck on loading screen

★★ Novice

Game is stuck on load screen.  I have restarted phone, no good. I uninstalled and reinstalled it worked until I closed it now it's stuck again. Phone is galaxy S9

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Re: Stuck on loading screen

Community Manager
Hi @UlfgarRedeye,

There are a few other troubleshooting steps we can try to help limit freezing. Could you take a look at this EA help article for android devices and run through the steps. They should help with getting past the loading screen.

Link: https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

Thanks,

EA_Lanna
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