Re: Stuck on loading screen Xbox One

by wert121212
Reply

Original Post

Re: Stuck on loading screen Xbox One

★★★ Novice

By the way, my platform is PS4.

Message 21 of 40 (1,331 Views)

Re: Stuck on loading screen Xbox One

Community Manager

@wert121212 This would point to either a device issue or an issue with the home network. Have you opened the ports and run a UO Trace?

Darko.png
Message 22 of 40 (1,318 Views)

Re: Stuck on loading screen Xbox One

★★★ Novice

Yes, my ports are opened. I performed UO trace. I got 32 ms in first one, 33 in second test.

Message 23 of 40 (1,311 Views)

Re: Stuck on loading screen Xbox One

★★★ Newbie

Still can not connect VERY frustrating as other friends can so can not play together. .

done everything asked, delete reinstalled, checked internet etc. Working fine Thursday night and just bought extras which I can't acces aaahhhh. No daisy/ taco whirlin around 

 

Message 24 of 40 (1,295 Views)

Re: Stuck on loading screen Xbox One

Community Manager

@wert121212 Please post your UO trace so that I can take a look at it.

 

 

@xlenny2009x Have you opened the ports and run through the posted troubleshooting steps?

Darko.png
Message 25 of 40 (1,282 Views)

Re: Stuck on loading screen Xbox One

★★★ Novice

Of course, here it goes (altough it looks kinda strange).

Message 26 of 40 (1,274 Views)

Re: Stuck on loading screen Xbox One

Community Manager

@wert121212 You need to send 100 packets and let it populate. Based on that UO trace I don't think you would even be able to get online. 

Darko.png
Message 27 of 40 (1,268 Views)

Re: Stuck on loading screen Xbox One

[ Edited ]
★★★ Novice

Alright. I l also performed another test just in case. I can get online now, on every game except PVZ GW2. (I can get online in BF4, BF Hardline, Battlefront, Mass Effect Andromeda and Titanfall2).

Message 28 of 40 (1,262 Views)

Re: Stuck on loading screen Xbox One

Community Manager

@wert121212 You need to follow the instructions exactly as in the link above, you need to let it populate as your UO Trace is only half done. I need to see the ping Avg, % Loss, etc.

Darko.png
Message 29 of 40 (1,252 Views)

Re: Stuck on loading screen Xbox One

★★★ Novice

Oh, okay. I hope this one is alright.

Message 30 of 40 (1,245 Views)