December 2017
Hey all the issue is being investigated and as soon as I have any more information I will update you all.
December 2017
Thanks! Hope it can be fixed soon.
December 2017
@blend112@josephmork67@imdtarget@DirtyDannny69@nattabatta5
Hey everyone, for those having issues connecting is it possible to run a UO Trace to take a look at your connection. You can find the instructions on how to run the UO Trace here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
We would ask that when posting the results that you remove your own IP.
December 2017
I just played Plants vs Zombies 2 a few days ago, and now I can't log in, it won't get past the loading in screen! I have a Gold membership, I own the game, No updates are needed, and I tried power cycling the xbox, logging out of my account, deleting my account from my xbox, Ive tried everything! I don't want to lose all the progress or the extra money ive put into this game!
Ash
December 2017
I see multiple connection problems threads from the last few days. When will PvZ2 servers be fixed so people can get connected and play?
December 2017
Hello! In Wednesday, I bought Plants vs Zombies GW2 for PS4. Since then, i wasnt able to connect to the Ea servers at all. I just want to know, is this a widespread issue, or only my internet sucks?
Im able to connect to every other game just fine, with 23 ping.
Politely asking for help!
December 2017
Hello Again! I just noticed that the post is "Solved". However,i still cannot connect to game. UO trace test is normal. Well, looks like i really should sell that game back
December 2017
Traceroute has started…
traceroute to easo.ea.com (159.153.234.54), 64 hops max, 72 byte packets
1 modem.home (xxxxxxxxxxx) 0.972 ms 0.453 ms 0.463 ms
2 hlrn-dsl-gw08.hlrn.qwest.net (207.225.112.8) 8.054 ms 7.842 ms 8.023 ms
3 hlrn-agw1.inet.qwest.net (71.217.188.57) 20.351 ms 8.717 ms 8.137 ms
4 dvr3-brdr-01.inet.qwest.net (208.168.152.134) 8.406 ms 8.809 ms 8.507 ms
5 den-b1-link.telia.net (213.248.93.94) 8.832 ms 8.913 ms 8.603 ms
6 sjo-b21-link.telia.net (213.155.133.171) 35.279 ms 35.425 ms 36.239 ms
7 akamai-ic-317108-sjo-b21.c.telia.net (62.115.146.111) 35.580 ms 36.070 ms 35.316 ms
8 a209-200-184-202.deploy.static.akamaitechnologies.com (209.200.184.202) 35.653 ms 35.399 ms 35.070 ms
9 a209-200-184-207.deploy.static.akamaitechnologies.com (209.200.184.207) 35.922 ms 35.621 ms 35.018 ms
10 a72-52-44-218.deploy.static.akamaitechnologies.com (72.52.44.218) 82.027 ms 82.103 ms 82.035 ms
11 159.153.92.10 (159.153.92.10) 78.615 ms 78.966 ms 78.369 ms
12 159.153.93.6 (159.153.93.6) 78.567 ms 78.778 ms 78.696 ms
13 ea-prod-sg-01.xbl-pub.ea.com (159.153.225.71) 78.005 ms 79.701 ms 77.971 ms
14 159.153.226.67 (159.153.226.67) 78.549 ms 78.800 ms 77.661 ms
15 easo.ea.com (159.153.234.54) 78.855 ms 79.528 ms 78.883 ms
December 2017
Hey all, any issues connecting to the game should be sorted now.The studio were able to do a little work on their end to ensure that no one should have any issues connecting.
If you continue to be unable to connect then please let me know and also try the connection troubleshooting steps: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
If you continue to see the issue after completing troubleshooting and opening ports, please run a UO trace to check your connection.
December 2017
Unfortunaetly still nothing for me . I checked and troubleshooted everything. Strange fact is, that now i cant connect to ANY of your games. In Battlefront, Battlefield 1 and Titanfall 2, i get a message that "Cant log in to Ea servers". Well its getting even more strange. I never had connection problems like this. Before Wednesday, everything was perfect.