Stuck on loading screen, Apex legends wont load. PS4

[Cheesus4]

Sup guys, I've been having this problem for over a week, today I used one of my other Psn accounts, played and everything was fine, once I logged out I had the same problem, it seems like this is happening to other people too:

https://www.reddit.com/r/apexlegends/comments/awzn7w/infinte_loading_screen_on_ps4/

https://www.reddit.com/r/apexlegends/comments/awxrz6/apex_wont_work/

https://www.reddit.com/r/apexlegends/comments/awwfgr/ps4_infinite_loading_screen/

https://www.reddit.com/r/apexlegends/comments/awts85/suddenly_unable_to_start_the_game/ (I never got an error tho, the thing just keeps loding)

I couldn't find any way to fix this, but if you know one please reply, cheers

[EA_Blueberry]

Are you still running into some trouble with this, @Cheesus4?

Have you tried a reinstall of the game and power cycle with the PS4 yet?

Power Cycle

1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
2. Turn it back on after 1 minute. Launch the game.

[Jay_samba]

Tried everything. From resetting my ip to reinstalling the game, nothing worked. Friend of mine has the same game. When are you fixing this? 

[EA_Blueberry]

@Jay_samba 

Try setting the DNS manually on your console to the Google one (8.8.8.8 and 8.8.4.4)

Let me know if that gets you in.

[FStein1860]

Changing the DNS manually worked for me

[Jay_samba]

Hi Blueberry,

I also tried that, also didn't work. I even went to a friends house to see if the network somehow causes problems, but still stuck on the loading screen.

Any other ideas?

Cheers

[EA_Blueberry]

@Jay_samba 

Try restoring the license of the game on your account.

How to restore a license on PS4

https://manuals.playstation.net/document//en/ps4/settings/license.html

[Brogan-NL]

i have the same problem. game doesnt even shows the respwan animation . just the screen whit apex poster.

i though i fixed whit reset license and use google dns  but nope. pls fix this. even removed the game and reinstall it.

[scaryashell]

I'm having the exact same issues. Doesn't even start to load. Just the very first screen it sits on.

[EA_Blueberry]

@scaryashell 

Are you able to connect if you reboot the network and change the data center? The option to change the data center should show up after a couple minutes.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Port Forwarding

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/