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Stuck on checking for updates

by dreamintre67
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Original Post

Stuck on checking for updates

★★★★ Novice

My swgoh has been stuck on checking for updates for o er 12 hours now

Message 1 of 4 (208 Views)

Re: Stuck on checking for updates

Community Manager

Hey @dreamintre67 , sorry to hear that. Some troubleshooting might help with that. Are you on an Android or iOS?

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Message 2 of 4 (181 Views)

Re: Stuck on checking for updates

★★★★ Novice

It wasn't my phone it was updates to the game that were an issue...

Message 3 of 4 (169 Views)

Re: Stuck on checking for updates

Community Manager

Yes, I do understand the issue for you was that the game was stuck checking for updates for 12hrs. 

Most issues can be remedied by performing some basic troubleshooting steps, including clearing various glitches and more, so it may help here. The troubleshooting steps differ though depending on what device you play on e.g. here are the Android TS steps and iOS TS steps

Are you still having issues with the game checking for updates?

____________________________________________________________

*Accept as Solution button - If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Message 4 of 4 (151 Views)

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