Stuck on black loading screen after I click continue

[Burger_Wizard0_0]

So I launched the game as usual but when I click on "continue", the screen becomes the black loading screen and it gets stuck on it forever.

I have reinstalled the game once and it did not help, I have done whatever I could to try fixing it but nothing seemed to work.

Please help, I have attached the loading screen screenshot.

[EA_Darko]

Hey @Burger_Wizard0_0 can you go ahead and grab me a DxDiag so that I can take a look at your system: https://help.ea.com/help/pc/how-to-gather-dxdiag-information/

Darko

[Burger_Wizard0_0]

Here it is:

[7788564425]

@Burger_Wizard0_0 I have this problem too, i did tho connected to lobby a few times despite it. First was after creating a completly new steam and origin account then it stopped working and the second was extremly random but after few games it kicked me out. Best of luck this game sucks tho, i have been having problems with is since i started playing.