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Re: Stuck on Checking for Updates 1-16-18

by costahd2017
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Original Post

Stuck on Checking for Updates 1-16-18

★★★★ Newbie

After latest update of STGOH, I get stuck on the Checking for Updates screen for a long period of time.  It would eventually load, after about 10 or 15 minutes and 4 or 5 attempts, but not today, 1-16-18.  Today I can't log in to the game at all.  I have restarted my Samsung tablet, switched wifi connections, uninstalled and reinstalled, but nothing has been successful.  Suggestions?

 

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Re: Stuck on Checking for Updates 1-16-18

★★★★ Novice
Hi,

Try to check other apps are working with lags and timeouts, maybe other EA game like Fifa. If yes then it may be an operating system issue, so I recommend to do a reset to factory settings.
If after this you see the same behaviour then your tablet may have a hardware issue.
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