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Stuck in the loading screen when I'm traveling to Nar Shaddaa

by Reeed55
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Stuck in the loading screen when I'm traveling to Nar Shaddaa

★★ Novice

So I'm playing as a Jedi Guardian and my main quest is on Nar Shadaa, but when I choose to travel there and it starts to load, it just get's stuck in the loading. I tested other planets and they work fine, but Nar Shaddaa just won't work. I've tried many other ways to go there but nothing seems to work and when I've waited a long time to let it load the map, it just goes back to the "choose server" screen and says that the server is on maintenance while other planets and characters work just fine. I've also tried game repair and lower the graphics but they didn't work either, so help?

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Re: Stuck in the loading screen when I'm traveling to Nar Shaddaa

@Reeed55 

 

Short of seeing if a complete fresh reinstall has any impact , not sure what is going on here , the behavior is not normal.

 

Can you provide a new dxdiag want to see if the error messages etc have changed.

 

Given one of the errors listed is below , it is worth checking if there is a new bios version for that laptop too.

 

Ongelman allekirjoitus:
P1: bad_module_info

 

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Re: Stuck in the loading screen when I'm traveling to Nar Shaddaa

@Reeed55 

 

Can you provide a dxdiag per this link

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 10 (293 Views)
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Re: Stuck in the loading screen when I'm traveling to Nar Shaddaa

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Here

Message 3 of 10 (261 Views)
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Re: Stuck in the loading screen when I'm traveling to Nar Shaddaa

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It started to work yesterday because my Bounty Hunter's quest was there, but when I started to play today, now my Jedi and Bounty Hunter are both stuck in the loading. I really want this to be fixed, because this just makes the game unplayable.

Message 4 of 10 (245 Views)
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Re: Stuck in the loading screen when I'm traveling to Nar Shaddaa

@Reeed55 

 

Can you go to H:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor  and delete just the file called diskcachearena then start the launcher and see if any change 

 

 

There are new video drivers for your system both yours are over 12 months old

 

Intel driver - latest driver is at this link (you may need to uninstall the driver you have to install this)

Nvidia driver - latest driver is at this link (you may need to uninstall the driver you have to install this)

 

also ensure the nvidia card is being used for the game 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
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Message 5 of 10 (239 Views)
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Re: Stuck in the loading screen when I'm traveling to Nar Shaddaa

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I found the file and deleted it and uptated my Intel and Nvidia drivers and it started to work again, but when I came back later, it got stuck again and I deleted the same file again if it would work again, but nothing and after that I did the game repair, but still nothing.

Message 6 of 10 (203 Views)
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Re: Stuck in the loading screen when I'm traveling to Nar Shaddaa

@Reeed55 

 

Short of seeing if a complete fresh reinstall has any impact , not sure what is going on here , the behavior is not normal.

 

Can you provide a new dxdiag want to see if the error messages etc have changed.

 

Given one of the errors listed is below , it is worth checking if there is a new bios version for that laptop too.

 

Ongelman allekirjoitus:
P1: bad_module_info

 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 7 of 10 (189 Views)
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Re: Stuck in the loading screen when I'm traveling to Nar Shaddaa

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Here. I forgot to say that when it last worked, I had to close the swtor window in a middle of a cutscene, so that could have triggered somekind of a error too.

Message 8 of 10 (171 Views)
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Re: Stuck in the loading screen when I'm traveling to Nar Shaddaa

[ Edited ]

@Reeed55 

 

Have you tried a different character to see if it is character specific or not getting to nar shaddaa ?

 

nvm just reread where you mentioned the other characters, is there any change between selecting the intel card or the nvidia card to play.

 

the intel card is still using the 2018 driver too

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder Use My Referral Link Here, more details here
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Message 9 of 10 (165 Views)
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Re: Stuck in the loading screen when I'm traveling to Nar Shaddaa

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While the download took all day, it should work now. I tested my Jedi character and it loaded Nar Shaddaa without any problems. Thank you for the help! Standard smile

Message 10 of 10 (122 Views)