Re: Stuck in loading screen when Joining Online.

by YungLMFAO
Reply

Original Post

Stuck in loading screen when Joining Online.

★★ Novice

When I try to load into Online from the main menu, I get stuck in the graffiti art loading screen. The green bar fills all the way but it never actually loads into the game. I have waited up to 40 minutes the other day and it never loaded.

I have done these steps to try and fix it:
1. Verified my files through Steam
2. Cleared the Origin cache
3. Reinstalled the game
4. Followed the EA game connectivity basic and advanced guides


I have no idea what else I can do. Story mode loads up very quickly and never without an issue but Online gets stuck EVERY time. If anyone has experienced this or has any other ideas it would be greatly appreciated. Thanks.

Message 1 of 17 (886 Views)

Re: Stuck in loading screen when Joining Online.

EA DICE Team

Hey, @YungLMFAO  can you try a clean boot to see if any programs are messing with NEED FOR SPEED™ Unbound and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

Message 2 of 17 (843 Views)

Re: Stuck in loading screen when Joining Online.

★★ Novice

Tried a clean boot and got nowhere. All overlay apps are disabled as well.
Dxdiag will be attached. Thanks.

Message 3 of 17 (829 Views)

Re: Stuck in loading screen when Joining Online.

EA DICE Team
Thanks! @YungLMFAO,

What kind of network set up do you have, what's your ISP and in what country?

/Atic
Message 4 of 17 (806 Views)

Re: Stuck in loading screen when Joining Online.

★★ Novice

@EA_Atic Ethernet to my PC. ISP is Optimum. Country is USA

Message 5 of 17 (788 Views)

Re: Stuck in loading screen when Joining Online.

★★ Novice
@EA_Atic Any updates?
Message 6 of 17 (685 Views)

Re: Stuck in loading screen when Joining Online.

★★ Novice

Still nothing. Any news? @EA_Atic 

Message 7 of 17 (602 Views)

Re: Stuck in loading screen when Joining Online.

EA DICE Team
sorry for the delay. Could try to use a 4g device as a network dice and if the same thing happends, make its not connected to the wifi. @YungLMFAO

/Atic
Message 8 of 17 (543 Views)

Re: Stuck in loading screen when Joining Online.

★★ Novice

@EA_Atic This does not work either.

Message 9 of 17 (468 Views)

Re: Stuck in loading screen when Joining Online.

★★★ Newbie

is there a fix to this? ive played online before but today i got this problem and cant play online

Message 10 of 17 (409 Views)

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