Re: Stuck in loading screen when Joining Online.

by EA_Atic
Reply

Original Post

Stuck in loading screen when Joining Online.

★★ Novice

When I try to load into Online from the main menu, I get stuck in the graffiti art loading screen. The green bar fills all the way but it never actually loads into the game. I have waited up to 40 minutes the other day and it never loaded.

I have done these steps to try and fix it:
1. Verified my files through Steam
2. Cleared the Origin cache
3. Reinstalled the game
4. Followed the EA game connectivity basic and advanced guides


I have no idea what else I can do. Story mode loads up very quickly and never without an issue but Online gets stuck EVERY time. If anyone has experienced this or has any other ideas it would be greatly appreciated. Thanks.

Message 1 of 10 (509 Views)

Re: Stuck in loading screen when Joining Online.

Community Manager

Hey, @YungLMFAO  can you try a clean boot to see if any programs are messing with NEED FOR SPEED™ Unbound and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

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Message 2 of 10 (468 Views)

Re: Stuck in loading screen when Joining Online.

★★ Novice

Tried a clean boot and got nowhere. All overlay apps are disabled as well.
Dxdiag will be attached. Thanks.

Message 3 of 10 (454 Views)

Re: Stuck in loading screen when Joining Online.

Community Manager
Thanks! @YungLMFAO,

What kind of network set up do you have, what's your ISP and in what country?

/Atic
Atic.png

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* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

If a post needs moderation, merging or cleaning, report the post and we will take a look. Nerd

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Message 4 of 10 (431 Views)

Re: Stuck in loading screen when Joining Online.

★★ Novice

@EA_Atic Ethernet to my PC. ISP is Optimum. Country is USA

Message 5 of 10 (413 Views)

Re: Stuck in loading screen when Joining Online.

★★ Novice
@EA_Atic Any updates?
Message 6 of 10 (310 Views)

Re: Stuck in loading screen when Joining Online.

★★ Novice

Still nothing. Any news? @EA_Atic 

Message 7 of 10 (227 Views)

Re: Stuck in loading screen when Joining Online.

Community Manager
sorry for the delay. Could try to use a 4g device as a network dice and if the same thing happends, make its not connected to the wifi. @YungLMFAO

/Atic
Atic.png

-------------------------------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

If a post needs moderation, merging or cleaning, report the post and we will take a look. Nerd

-------------------------------------------------------------------------------------------------------------------------

Message 8 of 10 (167 Views)

Re: Stuck in loading screen when Joining Online.

★★ Novice

@EA_Atic This does not work either.

Message 9 of 10 (92 Views)

Re: Stuck in loading screen when Joining Online.

★★★ Newbie

is there a fix to this? ive played online before but today i got this problem and cant play online

Message 10 of 10 (33 Views)

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