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Stuck in Loading Match / Crashes when Screen changes

by Daej1N
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Stuck in Loading Match / Crashes when Screen changes

★★★ Novice

Hi guys,

 

recently my apex has been unplayable. Either of the two following scenarios always happens:

 

1) I am unable to get into any game, it stops on 'loading map' in the main menu and stays there for ever. In this case, I can also not exit the game and can only do it over task manager manually.

2) The game crashes without notice any time a screen changes - that means when I go from loading screen to hero select, or when I try to reconnect from loading screen to gameplay. The game always crashes to desktop and there is nothing I can do.

 

I have tried most fixes suggested here on the help threads, most notably:

- updating all drivers / windows

- clean boot

- disable unused playback devices, turn off origin overlay

- and many more small things, everything without use.

 

I have attached DxDiag and MsInfo I hope it helps.

 

Thank you for your help in advance and have a nice day.

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