Stuck at login screen

by StuffaMuff3000
Reply

Original Post

Stuck at login screen

★★★ Newbie

Product: Need for Speed Heat
Platform:Microsoft XBOX One
Summarize your bug Stuck at login screen
What car were you using? Last I played the in game purchased Corvette, but it hasn't worked since then
Was the car your own build or downloaded from the in-game community? Community Build
What was the last event you played? Does the log in screen count? Cause...
Was it a day or a night event?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Come over and turn on my xbox
What happens when the bug occurs? Nada bro
What do you expect to see? Me tearing up them streets yo 🤘

Stuck at log in screen. I've tried all the troubleshooting 

Message 1 of 3 (681 Views)

Re: Stuck at login screen

Community Manager

@StuffaMuff3000 

 

The steps at the following link should help you, let us know either way, thanks.

 

https://answers.ea.com/t5/Technical-Issues/Data-Collection-Xbox-Cannot-get-past-quot-Sign-in-as-quot...

barry.png
Message 2 of 3 (649 Views)

Re: Stuck at login screen

★★★ Newbie

I just bought this game yesterday by online purchase at Ps store. After i finish my download and wanna start to play the game it’s stuck at section (Connecting To Ea) please refer the photo that I’ll attach.Can u provide me any solution?

Message 3 of 3 (378 Views)