Re: Streak Reset after DC (Have video)

by EA_Blueberry
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Original Post

Streak Reset after DC (Have video)

★★ Novice

Evening Staff,

 

I am making this post in regards to my Apex Elite streak being reset after a disconnection. Usually, code leaf appears and my streak is left alone. This time was different, and this was not the first time my streak reset while trying to get it up. I lost it yesterday and grinded out 32 streak TODAY again and lost it.

 

I have a 2 minute XBOX live recording showing the whole thing here: https://1drv.ms/v/s!AhaVMszNFAVFhDUQglmWtBjumjvb

 

I have already contacted EA support which directed me here to post on the forums for your team to review it. I would like this issue to be handled and the streak given back. /:

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Re: Streak Reset after DC (Have video)

Community Manager

@Bryton24 

 

Our staff is unfortunately not capable of readjusting streaks or granting credit to the challenges. We must ask players to attempt it again.

The Apex Legends team is requesting information on mismatched data centers and investigating the error code:leaf and wheel. Thank you for your patience while it's being looked into and apologize if the disconnection caused any frustration.

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