Stolen account [ Edited ]

[Rau750]

Hi,
I have a security problem, because my swgoh account was stolen.
two days ago in my account (ally code <removed>) i am seeing that my nickname changed to galba.

Now, if i enter in the game with my email (that had linked my ally code 865-196-653) I am looking an swgoh account with level 6 and I can not do anything in my real account.

I followed the steps of the advisers of Ea and put more protection to the mail I use for the game but I need my account return in my email.

Could you please help me with this problem?
Any support online @CG_MindTricks or somebody
Thank you very much.

[EA_Lanna]

Hi @Rau750,

I'm afraid we can't help with this from the forum. You'll need to get back in touch with the support team and provide some valid proof of purchase. They can talk you through that. Use the steps in this thread to send in a ticket from your account: https://answers.ea.com/t5/Technical-Issues/How-to-contact-support-for-Star-Wars-Galaxy-of-Heroes/td-...

- EA_Lanna