Re: Still low compatibility problems.

by ItsKatlyn99
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Original Post

Re: Still low compatibility problems.

★★★ Guide

@EA_Mai  ha scritto:

Hi everyone,

 

@ItsKatlyn99 @Ak0nita94 thanks for sharing the exact device you are using. Would it be possible for you to share a screenshot of how the game looks for you? Also, could you let us know which is your player ID? You can see it in the top right corner when your game is loading.

 

Thanks!

-Mai


Here some example

Message 11 of 13 (405 Views)

Re: Still low compatibility problems.

EA app Team
Thank you @ItsKatlyn99! Standard smile
I'll forward this to The Sims Mobile team so they can take a look.
Message 12 of 13 (377 Views)

Re: Still low compatibility problems.

★★★ Guide

@EA_Mai  ha scritto:
Thank you @ItsKatlyn99! Standard smile
I'll forward this to The Sims Mobile team so they can take a look.

Thank you so much for the help!

I really hope they can work on this problem and fix it! Standard smile @EA_Mai 

Message 13 of 13 (367 Views)