Starterror 30004

by Esclink
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Original Post

Starterror 30004

★★ Novice

Hi,

When I install Apex Legends I get the error:

Error: A redistributable package (EasyAntiCheat_Setup.exe) was not installed successfully. Setup can not continue. (4) (attached)

 

Reinstallation of orinigin and / or apex does not solve the problem I can start Apex (appears as installed) and get the error code: 30004 (attached)  

 

When I run the EasyAntiCheat_Setup.exe and try to fix the installation I get the error 1072 I have and never had an anti-virus installed that could cause problems

 

Thank you in advance for the help.

Message 1 of 10 (8,445 Views)

Re: Starterror 30004

Community Manager

Hey @Esclink, if posting on the English AHQ you would need to post any error messages in English.

 

What you can try in this situation is going to your install folder and installing easy cheat directly from there,  you can find it in your default C:Origin\Apex\EasyAntiCheat. From here right click on EasyAntiCheat_Setup and run as admin.

Darko

Darko.png
Message 2 of 10 (8,425 Views)

Re: Starterror 30004

★★ Novice
Sorry about the German AHQ but the erros displayed are actually still english.

I already tried installing EAC then i get the "EAC.PNG" error as described.
Message 3 of 10 (8,418 Views)

Re: Starterror 30004

Community Manager

Sorry that image didn't load for me last time @Esclink.


That error would appear to point to your anti-virus or firewall blocking it.

 

Can you go ahead and try disabling both and then repair EAC.

 

If it works great, just add an exception for EAC and the game to both.

 

If it doesn't work then get back to me and we will take it from there.

Darko

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Message 4 of 10 (8,407 Views)

Re: Starterror 30004

★★ Novice
I tried to repair the EasyAntiCheat and it says:
Error: CopyFile failed with 32
Message 5 of 10 (8,399 Views)

Re: Starterror 30004

Community Manager

Sorry to hear that you are still having issues @Esclink.


That error still points to an issue with EAC, did you try disabling your anti-virus and firewall as I suggested?


Darko

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Message 6 of 10 (8,336 Views)

Re: Starterror 30004

[ Edited ]
★ Pro

C:\Program Files (x86)\Origin

Is where the Visual C++ files are located (vcredist etc).. Install all of them.. 2015 might not install if you already have 2017

Good luck

Message 7 of 10 (8,330 Views)

Re: Starterror 30004

★★★ Newbie

Even i had the same problem after todays update. I disabled my anti virus and the game launched.

Thank me later!

 

Message 8 of 10 (6,749 Views)

Re: Starterror 30004

Community Manager

Great to hear that you got the issue sorted @Meth692.


Darko

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Message 9 of 10 (6,728 Views)

Re: Starterror 30004

★★★ Newbie

I tried closing YourPhone application and it worked.

Message 10 of 10 (4,164 Views)
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