Starter and Founder pack locked after switching to ps5

[IvanMunoz95]

I have the founder and starter pack badges on the ps4 version of the game but they are locked in the ps5 version

[apolokreed]

I'm having the same issue. The pack doesn't appear as additional content.

[EA_Kent]

Hi there, 

Thanks for reaching out about this. 

We've sent this up for a look. 

[Nexus_D-Z]

I am also having the same issue.

[apolokreed]

Is there any estimate time for this issue to be solved. I don't feel comfortable paying for items and then randomly losing said items....

[EA_Kent]

Hi everyone, 

We're still looking into this, but I'm afraid I don't have a time frame on when it might be fixed. 

Thanks again for your patience while we're working on it. 

[IvanMunoz95]

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@EA_Kent wrote:

Hi everyone, 

We're still looking into this, but I'm afraid I don't have a time frame on when it might be fixed. 

Thanks again for your patience while we're working on it. 

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Thanks for the heads up, if you can when thwir is a solution can you post a time frame. Thanks 

[proflongshot]

Is there any word on an update? I'm having this issue as well.

[apolokreed]

So, when will this be fixed? I refrained from buying new cosmetics since i can apparently lose access to them at any given moment....

[IvanMunoz95]

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@apolokreed wrote:

So, when will this be fixed? I refrained from buying new cosmetics since i can apparently lose access to them at any given moment....

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I pretty sure this problem is at the bottom of the list of things to fix which sucks.