Star cards resetting

[GabeCarson]

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@EA_Blueberry wrote:

Can you reply back with the following information so we can get it passed along to the team to investigate:

• Gamertag/PSN ID/Origin ID
• Platform you play on (Xb1/PS4/PC)
• Does it always ask you to accept the Terms of Use?
• Is the Terms of Use Accepted under your in-game settings?

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Gamertag: THE C0MM0D0RE

Platform: XBOX ONE

Yes it always asks me to accept the Terms of Use. Every time it resets. 
Terms of Use ARE accepted.