Star Wars Galaxy of Heroes Account Transfer(Android to Ios)

billyj2003 · 3 weeks ago

Hi I've been having some real issues transferring my android account to Ios. The ea support team has been pretty unhelpful as I've been told they could make the transfer for me if I provided my ally code and account id but then when I provided them I was told otherwise. The problem comes when linking through Facebook I can get to the DELETE screen and when I enter DELETE (which transfers the account) it comes up with an error code 9.81. Can anyone help I need my account transferred to my ios device ASAP.

EA_Lanna · a week ago

Hi @billyj2003,

There was a patch released a few days ago that hopefully sorted this. Could you check again and see if you can now make the move over? If not, our support team should be better able now to help with this.

- EA_Lanna

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EA_Lanna · a week ago

Hi @billyj2003,

There was a patch released a few days ago that hopefully sorted this. Could you check again and see if you can now make the move over? If not, our support team should be better able now to help with this.

- EA_Lanna

____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Star Wars Galaxy of Heroes Account Transfer(Android to Ios)

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Star Wars Galaxy of Heroes Account Transfer(Android to Ios)

Re: Star Wars Galaxy of Heroes Account Transfer(Android to Ios)

Re: Star Wars Galaxy of Heroes Account Transfer(Android to Ios)