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Squad battles

by FINZO98
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Accepted Solution

Squad battles

★★ Novice

I keep getting disconnected from the ea servers during squad battles games,however other game modes play completely fine 

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Accepted Solution

Re: Squad battles

Community Manager

@rajbhalsod 

 

Try using alternate DNS settings with the instructions here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

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Re: Squad battles

Community Manager

Hi there, @FINZO98.

 

I'll try to help find out why you're disconnecting frequently. Do you use a wired or wireless connection? Also, what system are you playing on? Thanks!

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Message 2 of 34 (419 Views)

Re: Squad battles

★★★ Novice

Hi I am also experiencing the same issue - squad battles keeps on disconnecting. I am using a wired connection, have reset the modem etc but nothing works. All other game modes work perfectly as do other games online. This is becoming increasingly frustrating as it defaults to 3-0 loss even though I’m winning in games before disconnection.

 

It also means that I cannot complete certain objectives. Any help would be much appreciated.

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Re: Squad battles

Community Manager

@rajbhalsod 

 

What system are you playing on?

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Message 4 of 34 (388 Views)

Re: Squad battles

★★★ Novice

I’m playing on a PS4 pro.

Message 5 of 34 (386 Views)

Re: Squad battles

Community Manager

@rajbhalsod 

 

Try using alternate DNS settings with the instructions here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

Aljo.png
Message 6 of 34 (372 Views)

Re: Squad battles

★★★ Novice

Ok great, I’m trying out the settings you have sent, hopefully it works, will keep you posted. Thank you for your help.

Message 7 of 34 (366 Views)

Re: Squad battles

Community Manager

@rajbhalsod 

 

You're very welcome! Just get back to me when you can. Thanks!

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Message 8 of 34 (357 Views)

Re: Squad battles

★★★ Novice

Hi, so squads works perfectly for a few days with the settings you sent me. However, today it has disconnected twice - any idea as to why? Thanks 

Message 9 of 34 (294 Views)

Re: Squad battles

Community Manager

Hey, @rajbhalsod.

 

Was it just those 2 times or do you continue to disconnect? Also, it would be good to power cycle your network equipment and console if start getting repeated disconnects.

Aljo.png
Message 10 of 34 (266 Views)
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