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Squad battles reward missing

by Trevor_Kaiyur
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Squad battles reward missing

★★ Newbie

Product: FIFA 19
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Trevor_Kai
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 2019/07/29
What time did you see the bug? (HH:MM AM/PM) 21:06
What is your time zone? EET (ART) - GMT + 2:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I completed squaad battles for the week 21-28 july and achieving a level of silver level 3 or higher but I did not recieve my 14th FUT swap card Nakamura. I received the silver pack but NO FUT card. Please help urgently. I want to do the fut swap deals for july and get Rashford.
What happens when the bug occurs? Once off
What should be happening instead? I should have received my fut swap card

Missing 14th fut swap card

Message 1 of 4 (235 Views)

Accepted Solution
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Re: Squad battles reward missing

Community Manager

Hey @Trevor_Kaiyur if you are missing an item you should have received then the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 2 of 4 (214 Views)

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Re: Squad battles reward missing

Community Manager

Hey @Trevor_Kaiyur if you are missing an item you should have received then the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Message 2 of 4 (215 Views)
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Re: Squad battles reward missing

★★★ Newbie
@EA_Darko ME TOO! please help
Message 3 of 4 (144 Views)
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Re: Squad battles reward missing

Community Manager

Hey @portugal2765bcv if you are missing items then you need to speak with our live support using the steps I posted above.


Darko 

Message 4 of 4 (119 Views)
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