Sorry, this code isn't valid in your current country. Codes can only be redeemed

by LaggerSpecialist
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Sorry, this code isn't valid in your current country. Codes can only be redeemed

★ Novice

I bought Apex Legends Coins Voucher from an official 3rd party seller in my country. whenever I tried to redeem the code it gives me "Sorry, this code isn't valid in your current country. Codes can only be redeemed in a country that supports the currency on the card" I have set the country correctly in my account settings and have never changed from the first time It is created.

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Re: Sorry, this code isn't valid in your current country. Codes can only be rede

[ Edited ]
Champion (Retired)

Hi @LaggerSpecialist

Which site did you purchase the voucher from, and which region should it be for?
For this issue you might need to get in touch with the site you purchased the voucher code from as they could have provided one for a different region.

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Re: Sorry, this code isn't valid in your current country. Codes can only be rede

★ Novice

Hi, thank you for the reply. I bought it from Indonesian Retailer "Tokopedia" which is where I am at and the country set in my EA account. It is one of the largest retailers in Indonesia and has a very good reputation. I have been in contact with them recently but they don't have any idea yet as to why the code didn't work. The code is a 10 digit number but in the example, it is a 16 digits alphanumeric code. Would there be a difference between a product key for games and for in-game items?

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Re: Sorry, this code isn't valid in your current country. Codes can only be rede

★ Novice
@LaggerSpecialist An update. It seems like the code is for the US account only. Weird why they would sell it here. Is it possible to change your account region to apply the code? I am assuming not because it seems like an obvious loophole
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Re: Sorry, this code isn't valid in your current country. Codes can only be rede

Champion (Retired)
@LaggerSpecialist Unfortunately not, only the retailer that sold you the code can exchange it for you but that would be their discretion. EA would never exchange codes for different regions.

The only alternative would be to sell/trade it but make sure it’s secure and legit if you choose to do that, something like eBay maybe, just don’t give away a code and not get paid.

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Re: Sorry, this code isn't valid in your current country. Codes can only be rede

★★★ Novice

Did you ever solve how to get the code or not? 

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Re: Sorry, this code isn't valid in your current country. Codes can only be rede

Community Manager

@Gamedogs10 

 

This is an old thread, we will lock it now but you can create a new thread if you like, thanks.

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