Re: Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

by Carbonic
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Original Post

Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

★★★ Novice

Title says it all.

 

I use this headset as it was great with Battlefield 1. 

 

As soon as the map is loaded and in game, the sound cuts off.

 

Tried turning off and on the headset.

Deselecting and reselecting the device from windows Sound settings. 

Rebooted computer and still the same thing. 

Unplugged and replugged BT dongle. 

Switching from stereo, headphone and 3d headphone with no change. 

 

Turned on my Logitech 930 and worked right away. 

 

i7 6700k

Strix 1080ti

Windows 10 up to date. 

16 GB Ram. 

 

 

 

Message 1 of 18 (1,438 Views)

Re: Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

Hero

The headset that don't work is set to default sound output device in Windows?

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Message 2 of 18 (1,421 Views)

Re: Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

★★★ Novice

I have even tried setting windows to point to the headset just like i do with Battlefield 1. 

 

There is sound in the menu and multiplayer search, but sound cuts off immediately when map is loaded. During this time went back to windows settings and deselect/reselect headset but still no sound. Turned on/off, and also selected different sound profiles within BFV. 

 

I tell you this headset sounds amazing in BF1, I hate to not get it working with it. 

 

Anyone else using this headset or have similar issues with their BT headset?

 

 

 

 

 

 

Message 3 of 18 (1,387 Views)

Re: Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

Hero

So, if you tab out of the game and go to sound --> playback and look under your headset you have it listed as the default playback device?

sound.jpg

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Message 4 of 18 (1,383 Views)

Re: Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

★★★ Novice

Correct, it is already set to the sony headset i wanted. 

Message 5 of 18 (1,372 Views)

Re: Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

★ Novice

Any news on this? 

I have the same problem with the same headphones

Message 6 of 18 (1,356 Views)

Re: Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

★★★ Novice

Good to hear someone else with the same issue! this headphone is a beast with BF1

 

Tried it again last night, same problem. 

 

Game mutes as soon as map is loaded. 

 

 

Message 7 of 18 (1,345 Views)

Re: Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

★★★ Novice
I have Windows 10, tried this option (similar), doesn't work. Sound works in menus, but sometimes disappear while ingame menu. But certainly shuts off as soon as map is loaded or just seconds it tries to get into map.
Message 8 of 18 (1,344 Views)

Re: Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

★★★★★ Novice

I get the exact same issue and just posted a thread of my own before seeing yours.  Sound worked perfectly for me a couple of weeks back.  They have changed something.

Message 9 of 18 (1,313 Views)

Re: Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

★★★ Newbie
i have the same problem with my BT headset
Message 10 of 18 (1,305 Views)