December 2018
Product: FIFA 19
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? Mattytranter
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Division Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? All the time
What time did you see the bug? (HH:MM AM/PM) All the time
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Going a couple goals up and the opponent quitting and skill points not being rewarded
What happens when the bug occurs? Skill points not rewarded but everything else is like coins and it even says match victory
What should be happening instead? Skill points should be added
When I play div rivals and go a few goals up and make my opponent quit no skill points are added to my account, when the person doesn’t quit the skill points do get added but most of my wins are from the other person quitting so I am missing out a lot of points
Solved! Go to Solution.
April 2019
This should be fixed now and you'll receive the rivals points.
Thanks for your patience while we investigated and worked on it. Let me know if you run into any further issues.
- Andy -
December 2018
I get this all the time....let my son play ended up in division 10. Now I’m always winning but the other player quits!!! And I don’t get any skill points so now stuck in division 10!!!
December 2018
Same problem here on PS4.
I am stuck in division 10. Getting none skill points because people rage quit when they are losing!!!
please do some thing about it
December 2018
also stuck in div 10. cant go up to div 9 because of null skill points rewarded caused by opponent's quit during the match.
December 2018
Product: FIFA 19
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? Vyolette321
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Division Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/18/2019
What time did you see the bug? (HH:MM AM/PM) 12:12
What is your time zone? EST (IET) - GMT - 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? look at my account
What happens when the bug occurs? i get no points
What should be happening instead? I should be getting division skill points
When playing FUT Division Rivals i am not receiving any division skill points when the person I played against quits. They are typically quitting right after i score against them. This has been going on for as long as i know. Everything else is normal, it's specifically the division skill points that i am not getting when the player quits the game. I'd love to be reimbursed for these as i've missed out on a lot of points and even moving up in the division since I'm stuck since i cant get all the points i should have earned.
I've wiped my xbox clean and tried all sorts of things support told me.
thanks for your help!
December 2018
December 2018
I have also noticed this issue. I find this unfair on the user that doesn't rage quit. Also this doesn't prevent the quitter to stop doing it as he isn't 'punished' in any way by constantly quitting if they lose. Also i have lost out on numerous skill points due to this.
December 2018
Does ea read and respond to these forums?
December 2018
I am wondering the same thing. I asked the same question a few weeks ago and no one didn't even respond to the question, let alone anyone from EA. It can't be only 2 of us that's noticed this error.
December 2018
What should I do