Skill points not being rewarded

by LIbby099
Reply

Original Post

Accepted Solution

Skill points not being rewarded

★★★ Newbie

Product: FIFA 19
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? Mattytranter
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Division Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? All the time
What time did you see the bug? (HH:MM AM/PM) All the time
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Going a couple goals up and the opponent quitting and skill points not being rewarded
What happens when the bug occurs? Skill points not rewarded but everything else is like coins and it even says match victory
What should be happening instead? Skill points should be added

When I play div rivals and go a few goals up and make my opponent quit no skill points are added to my account, when the person doesn’t quit the skill points do get added but most of my wins are from the other person quitting so I am missing out a lot of points

Message 1 of 118 (5,833 Views)

Accepted Solution

Re: Skill points not being rewarded

Community Manager (retired)

This should be fixed now and you'll receive the rivals points.

 

Thanks for your patience while we investigated and worked on it. Let me know if you run into any further issues.

 

- Andy -

View in thread

Message 101 of 118 (4,682 Views)

All Replies

Re: Skill points not being rewarded

★★ Novice

I get this all the time....let my son play ended up in division 10. Now I’m always winning but the other player quits!!! And I don’t get any skill points so now stuck in division 10!!!

Message 2 of 118 (5,748 Views)

Re: Skill points not being rewarded

★★ Novice

Same problem here on PS4. 

I am stuck in division 10. Getting none skill points because people rage quit when they are losing!!!

please do some thing about it

Message 3 of 118 (5,729 Views)

Re: Skill points not being rewarded

★ Novice

also stuck in div 10. cant go up to div 9 because of null skill points rewarded caused by opponent's quit during the match. 

Message 4 of 118 (5,686 Views)

division rivals / skill points

★★ Novice

Product: FIFA 19
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? Vyolette321
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? FUT Division Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/18/2019
What time did you see the bug? (HH:MM AM/PM) 12:12
What is your time zone? EST (IET) - GMT - 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? look at my account
What happens when the bug occurs? i get no points
What should be happening instead? I should be getting division skill points

 When playing FUT Division Rivals i am not receiving any division skill points when the person I played against quits. They are typically quitting right after i score against them. This has been going on for as long as i know. Everything else is normal, it's specifically the division skill points that i am not getting when the player quits the game. I'd love to be reimbursed for these as i've missed out on a lot of points and even moving up in the division since I'm stuck since i cant get all the points i should have earned. 

 

I've wiped my xbox clean and tried all sorts of things support told me.

 

thanks for your help!

Message 5 of 118 (4,103 Views)

Re: division rivals / skill points

★★ Novice
Im really hoping that this problem can be resolved.
Message 6 of 118 (4,087 Views)

Re: division rivals / skill points

★★★★ Novice

I have also noticed this issue. I find this unfair on the user that doesn't rage quit. Also this doesn't prevent the quitter to stop doing it as he isn't 'punished' in any way by constantly quitting if they lose. Also i have lost out on numerous skill points due to this.

Message 7 of 118 (4,080 Views)

Re: division rivals / skill points

★★ Novice

Does ea read and respond to these forums? 

Message 8 of 118 (4,042 Views)

Re: division rivals / skill points

★★★★ Novice

I am wondering the same thing. I asked the same question a few weeks ago and no one didn't even respond to the question, let alone anyone from EA.  It can't be only 2 of us that's noticed this error.

Message 9 of 118 (4,034 Views)

Re: division rivals / skill points

★★★ Newbie

What should I do

Message 10 of 118 (4,002 Views)