Sims mobile deleted my game

[spiper102]

My game was deleted randomly, is there any possible way to fix it? I had my progress saved through facebook.

[Phantomlover1717]

That's weird, did you change anything on your device? Can you reinstall the app through the app store?

[frogy1423]

I did and it goes right back to square one

[Phantomlover1717]

Did you get an option to restore from the cloud? It could be you need to play through the tutorial a bit.