Sims mobile - can't update [ Edited ]

[Victoria_simsmob]

Hello!

The Sims Mobile has been updated a few days ago and I haven't been able to play it ever since.

When I try to open the app it tells me to update and it sends me to the play store, but in the play store, there is no option to update the game. There is an option to play and an option to uninstall the app, but no option to update. And when I go to the updates, it also doesn't find any new updates.

Can you help?

[SalixCat]

@Victoria_simsmob  what kind of device do you use, model and OS version?

I think the best to do  would be to contact an EA advisor. Please use this link: https://help.ea.com/en/contact-us/?product=the-sims-mobile

Select topic Connection and tech support and topic Game won't launch.

Make sure to provide your Player ID when explaining your problem, will make things faster!