Sims Mobile Pack

[niev824]

Hello I buy a sims mobile pack and I didn’t get it 🙁

[EA_Solaire · Accepted solution]

Hey there @niev824,

If you've purchased a pack and not received it, you'll need to report this with the live support team so they can investigate further with you- here on AHQ, we don't have access to your account details to look into this and see what's happened. 

You can get in contact with live support for assistance on this by submitting an in-game help request, or you can reach out via Twitter or Facebook as well if you prefer. 

[EA_Solaire · Accepted solution]

Hey there @niev824,

If you've purchased a pack and not received it, you'll need to report this with the live support team so they can investigate further with you- here on AHQ, we don't have access to your account details to look into this and see what's happened. 

You can get in contact with live support for assistance on this by submitting an in-game help request, or you can reach out via Twitter or Facebook as well if you prefer. 

[niev824]

Hello I need you help I buy two different sims mobile pack but both I didn’t get it