Check the following thread on Chromebooks and Chrome OS, there may be helpful troubleshooting steps there:
I just check the forum and it really didn't help at all. I don't know why it keeps crashing
I have an Acer Chromebook 11.
a week ago
Did you ever get help from EA on this? They have no solution for the crashing after an update. I’ve put money into the app and now I can’t play it anymore. On Google Chromebook. Tried all the troubleshooting advice. Nothing works.