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Re: Sidebar blank

by Nyerguds
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Sidebar blank

★★ Newbie

Anyone figure this out yet?

Message 1 of 10 (663 Views)
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Re: Sidebar blank

[ Edited ]
Hero

It most likely means your graphics card does not meet minimum requirements.

https://steamcommunity.com/app/1213210/discussions/0/2290590708532585930/?ctp=2#c2290590708536049954

Additionally, it seems some cards claim to support DirectX 11, but really don't. Make sure you have a card that properly, completely supports DirectX 11.

https://steamcommunity.com/app/1213210/discussions/0/2290590708532585930/?ctp=3#c2442587820561950049

 

If your computer has an on-board graphics card, check your control panel and make sure the C&C Remaster isn't using that one instead of your actual high performance card.

https://steamcommunity.com/app/1213210/discussions/0/2290590708532585930/?ctp=2#c2290590708536734321

 

This game may seem simple, but it loads a lot of high resolution graphics. It needs that VRAM.


Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.
Message 2 of 10 (656 Views)
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Re: Sidebar blank

★★ Newbie

I just put a new PCI graphics card in and it meets the requirements. I uninstalled and reinstalled. Changed graphic settings and so on. My sidebar is still black. I can see the tiberium price and i can see the building text but nothing else. Im bummed. Waiting a long time to play. I can run the game fine Im just not able to see what to build or where it is? That is not a problem EA? Is there a patch for this annoying issue?????

Message 3 of 10 (573 Views)
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Re: Sidebar blank

★ Novice

Please Help I'm having the same issue.  I see the text on the side bar no images all black i have to place the cursor over slightly to pick what to build but side bar completely black no pics.  

Message 4 of 10 (548 Views)
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Re: Sidebar blank

★ Novice

Pic of side bar

Message 5 of 10 (544 Views)
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Re: Sidebar blank

★ Novice

Also I'm running DirectX 12

Message 6 of 10 (540 Views)
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Re: Sidebar blank

Hero

@33crashnuts 

@xbmoe33 

Exactly what type of graphics card do you have?


Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.
Message 7 of 10 (435 Views)
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Re: Sidebar blank

★ Novice

GeForce 9800 gt

Message 8 of 10 (431 Views)
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Re: Sidebar blank

Hero

@xbmoe33 

From techpowerup.com:


Even though it supports DirectX 11, the feature level is only 10_0, which can be problematic with many DirectX 11 & DirectX 12 titles.


You need full DirectX 11 feature level for the Remasters. That card is literally more than a decade old. Upgrade your hardware.


Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.
Message 9 of 10 (303 Views)
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Re: Sidebar blank

★ Novice
@Nyerguds Ok thanks I will try this.
Message 10 of 10 (294 Views)
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