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Re: Severe framerate drops in Multiplayer

by EA_Blueberry
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Original Post

Accepted Solution

Severe framerate drops in Multiplayer

[ Edited ]
★★★★ Novice

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 970
Enter RAM memory size in GB 16
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Europe
On which server did this happen? All I tried
When did this happen? (dd.mm.yy hh:mm) 10.11.18 evening CET and 11.11.18, morning CET
Summarize your bug When entering any multiplayer session on a crowded server, the framerate drops to 5-10 frames, independent of graphics settings, the map, location on the map, the viewing direction, the distance to other players and other already tried attempts to solve this issue as described in the text field below.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? To this time, all users who experienced this bug have reported having a Nvidia graphics card of various generations.
What happens when the bug occurs? The framerate drops to 5-10 FPS.
What should be happening instead? The framerate should be similar to Singleplayer mode and should be depending on the graphics settings.

The above-described bug has been observed and attempted to solve by multiple people as described in this thread: https://answers.ea.com/t5/Technical-Issues/Severe-multiplayer-FPS-bug/td-p/7157789

 

However, it is reported that empty servers and servers with up to 10 players run fine and that the framerate is at ~15 FPS in sessions with 32 players (for a user for whom the game runs at 11 FPS in a big session).

 

All reporting users have a very different hardware setup, ranging from top-tier high end to barely reaching minimum requirements. So far, all who have reported the bug have a Nvidia graphics card, so this may be related. It was reported that this issue did not occur in the Alpha and Beta phase, so I think an issue with the user's internet connection can be excluded.


To sum it up, the following has been tried by at least one of multiple reporting users, to no result:

 

- Switch to low graphics settings (no effect on the framerate at all)

- Enabled/disabled DirectX 12

- Reduced resolution

- Enabled/disabled several other graphics settings

- Run game and Origin as administrator

- Restarted router

- Opened the TCP-Ports 80, 443, 5222, 8080, 9988, 17502, 20000-20100, 22990, 42127 and UDP 443, 3659, 14000-14016, 22990-23006, 25200-25300

- Activated UPnP

- Cleared NAT cache

- Done a clean system start

- Clean driver reinstall (for me neither 416.34 nor 416.81 worked)

- Redownload and reinstall of the game, including manual deletion of remaining files in "My Documents"

- Cleaned the drives and registry with a cleaning software

 

For me, the game runs smoothly (30-60 FPS) on Ultra in Singleplayer.

According to the Task manager, BFV has a network load of ~200 kBit/s in multiplayer, which seems very low to me. I have a 50MBit/s connection, downloaded the game with 6.7 MB/s.

I have an i5-4690K, 16 GB Ram and Windows 10 64bit.

 

I ask other players who encountered this bug to post their hardware configuration (CPU, RAM, Graphics card, operating system) and if possible their DxDiag in this thread so EA gets a quick overview to find similarities and hardware dependencies more quickly.

Message 1 of 68 (4,803 Views)

Accepted Solution

Re: Severe framerate drops in Multiplayer

★★★★ Novice

I might have found a viable solution. The problem is not your hardware or drivers but the outdated Windows 10 version you are probably running right now.

The recent update brings DXR and other DirectX components necessary to play BFV.  I was running build 1803 until now and had similar issues with framerates around 10-20FPS, after updating to 1809 i get at least 80 up to 140.

 

You need to install the Windows 10 October update (1809) to play smoothly.

 

Go to Setting > Update and Security, check your Windows 10 build and search for updates.

If this does not work, you can get the update from here: https://www.microsoft.com/en-us/software-download/windows10

View in thread

Message 47 of 68 (5,031 Views)

All Replies

Re: Severe framerate drops in Multiplayer

[ Edited ]
★★★★★ Novice

have a same the problem

 

 

GTX 1080

Intel Xeon 1231 V3

12GB DDR3

Message 2 of 68 (4,788 Views)

Re: Severe framerate drops in Multiplayer

[ Edited ]
★★★★ Novice

Same issue

 

PC specs:

GTX 1060 6gb

RAM 8gb ddr4

CPU i5-6500

Windows 10 64 bit

Game installed on HDD

No overcloking

DX12 disabled

VSYNC on

Future Frame Rendering on

 

In conquest on average the load is (game loaded and Medium settings):

RAM almost 6gb

CPU around 55% (temp. 60 celsiuis)

GPU around 25%

10ish FPS

3 players 60 fps

Message 3 of 68 (4,787 Views)

Re: Severe framerate drops in Multiplayer

★★★★ Novice

Tried mostly same stuff as TP, reinstalling driver's etc.

 

110-130FPS in singleplayer with DX12(getting stuttering), 60-90FPS with DX11.1

10-11FPS in Multiplayer after dropping from 60-70FPS in Character screen in few seconds. with DX11.1

 

PC Specs:

Nvidia GTX 1060 6GB

RAM 16GB DDR3 1600Mhz

CPU i7-4770K @@ 3.5/3.7Ghz

Windows 10, 64 bit,  Version #1803

Message 4 of 68 (4,763 Views)

Re: Severe framerate drops in Multiplayer

★★★★ Novice
Same issue
Gtx 1080
I7 6700k
16 GB ddr4 3400
Windows 10 64 bit
Message 5 of 68 (4,748 Views)

Re: Severe framerate drops in Multiplayer

[ Edited ]
★★★★ Novice

I am not seeing this issue. I have my vsynch locked at 60 and everything set to high. 1080 res. I have played MP 64 person servers and almost every map. I see no FR drop from my 60 FPS. 

 

gtx 1080 ti

16 mb ram

i7 7700 @ 4.8

Windows 10 64 bit

directx 11.1

Message 6 of 68 (4,708 Views)

Re: Severe framerate drops in Multiplayer

★★★★ Novice

Having exactly the same problem.

Radeon Software Version - 18.11.1
Radeon Software Edition - Adrenalin
Graphics Chipset - Radeon (TM) RX 480 Graphics
Memory Size - 8192 MB
Memory Type - GDDR5
Core Clock - 1338 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz

As OP has described i get exaclty the same issue. only in MP does this happen.



Message 7 of 68 (4,610 Views)
Highlighted

Re: Severe framerate drops in Multiplayer

Community Manager

Hey everyone!

Can you let me know if any these steps help improve your frame rate in game?

 

 

  • Disable/enable hyperthreading
  • Turn V-Sync on/off
  • Turn on/off pre-render frames under the BFV advanced menu.
  • Try both settings in DX12 and DX11

Thanks,

 

 

/Blueberry

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Message 8 of 68 (4,600 Views)

Re: Severe framerate drops in Multiplayer

★★★★ Novice

Tried vsync, pre-render and both DX settings, nothing worked for me; will look into the hyperthreading one.

Message 9 of 68 (4,595 Views)

Re: Severe framerate drops in Multiplayer

★★★★ Novice
Also tried vsync, pre-render and both dx settings and also nothing worked for me, don't have hyperthreading
Message 10 of 68 (4,585 Views)

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