Servers keep kicking me out in ranked apex legends

[Popoplevrai]

@EA_Aljo I tried, but nothing change

[EA_Aljo]

@Popoplevrai 

Are you saying you switched to a wired connection, but are still disconnecting? If so, did you power cycle your equipment after making the change? If not, do that now with the steps I mentioned previously in this thread. Let me know what happens. Thanks!

[J0N_rocket]

Man you guys need to address the punishments if the game keeps disconnecting. It's happened to to literally any person I'm playing with including myself. We'll get kicked for connection issues to only your servers. Not on any other game we play and forced to deal with an abandon penalty. We all have a mix of different connections with wired and wireless with strong connections. It's not everyone's issues with multiple connection types, it's your servers that have issues. It's the only common denominator

[Knox1721]

I am having the same problem I'm on xbox one 

[EA_Aljo]

@J0N_rocket @Knox1721 

We can go through some troubleshooting if that's ok with you. If so, let me know what system you're on and if you use a wired or wireless connection.

[Knox1721]

I'm on xbox one s and wireless

[Knox1721]

I've done tried all of that and it's still not working

[Knox1721]

@EA_Aljo I'm on xbox and I'm wireless and I've tried everything and nothing has worked apex Legends is still unplayable

[EA_Aljo]

@Knox1721 

Can you switch to a wired connection or is your router too far away?

[Knox1721]

@EA_Aljo it's to far I've on Xbox one I've reset my internet I've reset my Xbox I've deleted the game and renstalted it