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Re: Server error

by ventura_LSJ
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Server error

[ Edited ]
★★★★★ Newbie

I am the only person who, playing a game, disconnects me from the game or does not let me enter the game directly and sends me to the lobby due to server error? I'm not saying I have bad ping but it happens to me from time to time

Message 1 of 10 (139 Views)
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Re: Server error

Hey @FherAG,

 

Have you tried any of these steps to see if this helps the situation?

 

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

Let us know if this alleviates some of the issues.

 

Thanks Standard smile 

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Message 2 of 10 (135 Views)
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Re: Server error

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Having disconnection issues as well...uninstalled/reinstalled origin...verified game files...checked my internet connection...reset my modem and router (playing on a wired connection)...will play about 3 matches in grand operations then get a DC...am seeing symbols on screen during matches...contacted support...case 44858308...starting to get annoyed with the DCing....loosing out on xp and credits...

Message 3 of 10 (126 Views)
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Re: Server error

★★★ Novice

Update....tried everythig listed on checking connection...still does it...got a pic of these symbols that come up sometimes while playing...

Message 4 of 10 (111 Views)
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Re: Server error

Hey @ventura_LSJ,

 

These are the symbols you're most likely seeing on your screen:

 

rv7ufBv.png

 

 

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Message 5 of 10 (104 Views)
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Re: Server error

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The first 2 in the "client" section are popping up...saw the "server" one once or twice...never saw the rest...usually in yellow...
Message 6 of 10 (97 Views)
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Re: Server error

Community Manager

So you are seeing the packed loss for you @ventura_LSJ ? 

 

/Atic 

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Message 7 of 10 (64 Views)
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Re: Server error

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Yes...im not at home but i did a UO trace and had a big gap in ping...was fast as 79 and jumped to 156 mls...i can post the results when i get home...wont be till late night...

 

Update: Just got home...heres the UO results...

 

 (removed UO-trace)

Message 8 of 10 (52 Views)
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Re: Server error

Community Manager

Hey @ventura_LSJ, took a look on that UO-Trace and nothing that really stood out some minor spikes. While the server you did ping is in the US its a big country.

 

Do you have a 4g device that you can try to use a network device and try to play to see if that makes any difference? Make sure that 4g device is not connected to the wifi. 

 

 


/Atic

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Message 9 of 10 (21 Views)
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Re: Server error

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Not quite sure what your asking...my tech knowledge is limited...Im playing on a Alienware laptop (17R3) and using a wired connection...
Message 10 of 10 (16 Views)
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